Legal

Privacy policy

This page is maintained by CardMe to answer common privacy questions about how we handle your data. It describes our own practices, not an independent audit.

What we collect

  • • Account details: name, email, phone number and referral code.
  • • Trade data: card brand, country, value, payout amounts and status history.
  • • Uploads: card images, e-code receipts and crypto payment screenshots.
  • • Payout details: bank account or crypto address you add yourself.
  • • Security signals: sign-in activity and basic device information.

Why we collect it

We use your data to verify trades, pay you, prevent duplicate-account bonus abuse, investigate fraud and answer support requests. We do not sell your data or use your uploads for marketing.

Who can see your uploads

Card images and payment screenshots are stored in private storage. Access is limited to you and CardMe's verification desk; links are short-lived and expire automatically.

Retention

Trade and payout records are kept for as long as your account is active and afterwards where we are required to keep transaction records. You can ask us to delete your account data by messaging our WhatsApp desk on +234 907 991 3193.

Service providers

We rely on a managed cloud database and storage provider to run the platform, and on WhatsApp for customer support conversations. Payout partners receive only the details needed to send your money.

Your choices

  • • Update your profile and payout accounts any time in Settings.
  • • Request a copy or deletion of your data through WhatsApp support.
  • • Turn off announcement notifications from your notifications page.

Contact

Privacy questions go to our WhatsApp desk on +234 907 991 3193 or support@cardme.ng. We never ask for your password, OTP or card PIN outside the app.