Contact us

Talk to a real trader

Customer support is WhatsApp-only, on purpose. One channel means every quote, approval and dispute has a written trail you can point back to.

Official WhatsApp desk

+234 907 991 3193

Email for documents and privacy requests: support@cardme.ng

Desk hours

8:00am – 11:00pm, every day including weekends and public holidays. Trades submitted overnight are picked up first thing in the morning.

Stay safe

We only use the number above. We never ask for your password, OTP or card PIN, and we never request "clearance" or "verification" payments.

What to send us

  • • Your trade reference (for example CM-000123 or CC-000045).
  • • The card brand, country and value, or the coin, network and amount.
  • • A clear screenshot if you are disputing a rejection.